Contact Us

Welcome to Cherfly! We're here to assist you with all your product, order, and business inquiries. Our commitment to excellent customer service ensures that you receive timely and effective support.

Product, Order, and Checkout Services:

For any questions or issues related to products, orders, or the checkout process, our dedicated customer service team will respond within 10 business hours. For more information about our return and refund policies, please visit our Refund Policy page.

Business and Other Inquiries:

For business inquiries or other non-urgent matters, we will respond within 24 business hours. Whether you have a partnership proposal, media inquiry, or general question about our services, we're here to help.

Contact Information:

Please leave your contact details, including your name, email address, and a brief message describing your inquiry. This information will help us provide you with the best possible assistance. We value your time and aim to address your concerns promptly and efficiently.

At Cherfly, we strive to create a seamless and satisfying experience for all our customers and business partners. Your feedback and questions are important to us, as they help us improve our products and services.

Connect with Us:

You can also connect with us on social media or via email:

Trade name: Cherfly

Phone number: +86 17858637805

Email 1: cherflyshop@gmail.com

Email 2: services@cherflyeshop.com

Physical address: 余杭区南苑街道发展大厦604室-28, 310000 Zhejiang, China

Thank you for your understanding and support. We look forward to assisting you and ensuring that your experience with cherfly is exceptional.